American Airlines Center
VerifiedStadium & Arena · Dallas, TX · Dallas Mavericks (NBA) / Dallas Stars (NHL)
Backpacks and large totes are prohibited; only small clutches/wallets and purses up to 14"x14"x6" are allowed, subject to search.
Exceptions: Medical bags and parenting/diaper bags for small children permitted
Source: American Airlines Center Arena FAQ ↗Strollers are checked at Guest Relations on the plaza level and are not permitted on escalators.
Exceptions: Strollers may be taken to suite-level seats
Source: American Airlines Center Arena FAQ ↗Umbrellas are allowed only if 12 inches or less when collapsed; umbrellas with pointed tips are prohibited.
Chairs and stools are prohibited items.
Source: American Airlines Center Arena FAQ ↗Outside food and beverages, including bottled water, are not permitted into the arena.
Source: American Airlines Center Fan Safety Guidelines ↗Outside food and beverages are not permitted; a variety of food is available for purchase inside.
Source: American Airlines Center Fan Safety Guidelines ↗No alcohol may be brought into or taken out of the arena; guests must discard alcohol before exiting.
Source: American Airlines Center Arena FAQ ↗Hard-side and soft-side coolers are prohibited.
Source: American Airlines Center Arena FAQ ↗Medical bags are permitted at all entrances, subject to security inspection.
Source: American Airlines Center Arena FAQ ↗A dedicated nursing room with an ottoman, outlet, side table, privacy curtain, and locking door is available on the Plaza Level, near the Modelo Gold Lion Bar & Grill.
Source: American Airlines Center Arena FAQ ↗Free wheelchair escort service is available through Guest Relations, including escort to parking.
Contact Guest Relations at 214-665-4299 for assistance
Source: American Airlines Center Arena FAQ ↗Animals are not permitted except service animals (dogs trained to perform disability-related tasks) that remain leashed or harnessed at all times.
Advance notice recommended at 214-665-4299; animal relief area located in Lot F
Exceptions: Emotional support/comfort animals are not permitted
Source: American Airlines Center Arena FAQ ↗Non-professional, non-flash still photography (phones, disposables, standard digital/35mm cameras without interchangeable or telephoto lenses) is allowed; professional equipment, video/audio recorders, and flash photography are prohibited.
Exceptions: Policy can vary by event/promoter
Source: American Airlines Center Arena FAQ ↗Skateboards, rollerblades, and bicycles are prohibited items.
Source: American Airlines Center Arena FAQ ↗Drones are prohibited.
Source: American Airlines Center Arena FAQ ↗Artificial noisemakers (air horns, drums, whistles) are prohibited. Signs/banners are allowed if they meet size limits and don't obstruct views or contain commercial/obscene content.
American Airlines Center is a smoke-free building; no smoking or vaping is permitted except in designated outdoor areas.
Exceptions: Patron Tequileria Patio and Michelob ULTRA Club Patio; re-screening required to re-enter
Source: American Airlines Center Fan Safety Guidelines ↗Costume masks that conceal any part of the face may not be worn.
Source: American Airlines Center Arena FAQ ↗Firearms and concealed handguns, with or without a license, are not permitted; the arena has no weapons check-in.
Exceptions: Credentialed local, state, and federal law enforcement officers with proper ID
Source: American Airlines Center Arena FAQ ↗Re-entry is not allowed at any event.
Exceptions: Case-by-case exceptions (e.g., medical needs) may be approved by a Guest Services Supervisor at the door
Source: American Airlines Center Arena FAQ ↗Additional prohibited items include aerosol cans, illegal drugs, fireworks/flares, laser pointers, glitter/confetti, balloons, glow sticks, frisbees, beach balls, inflatables, brooms, permanent markers/spray paint, 2-way radios, flashlights, and stickers, plus any item deemed dangerous or inappropriate.
Source: American Airlines Center Arena FAQ ↗Only 21 item types have been independently verified for American Airlines Center so far.
Not yet verified for American Airlines Center: Cannabis / Marijuana, Power Banks & Batteries — this doesn't mean it's unrestricted, just not researched yet.
Frequently asked questions about American Airlines Center
What is the bag policy and size limit at American Airlines Center?
Conditional. Backpacks and large totes are prohibited; only small clutches/wallets and purses up to 14"x14"x6" are allowed, subject to search. Max size: 14" L x 6" W x 14" H (purses); 4.5" x 6.5" for wristlets/clutches/wallets. Exceptions: Medical bags and parenting/diaper bags for small children permitted
What is the water bottle policy at American Airlines Center?
Not Allowed. Outside food and beverages, including bottled water, are not permitted into the arena.
What is the outside food policy at American Airlines Center?
Not Allowed. Outside food and beverages are not permitted; a variety of food is available for purchase inside.
Can I bring medical supplies or equipment into American Airlines Center?
Allowed. Medical bags are permitted at all entrances, subject to security inspection.
Can you bring your own alcohol (BYOB) into American Airlines Center?
Not Allowed. No alcohol may be brought into or taken out of the arena; guests must discard alcohol before exiting.
Are coolers allowed at American Airlines Center?
Not Allowed. Hard-side and soft-side coolers are prohibited.
Are strollers and wagons allowed at American Airlines Center?
Conditional. Strollers are checked at Guest Relations on the plaza level and are not permitted on escalators. Exceptions: Strollers may be taken to suite-level seats
Can I bring a breast pump or nursing supplies into American Airlines Center?
Allowed. A dedicated nursing room with an ottoman, outlet, side table, privacy curtain, and locking door is available on the Plaza Level, near the Modelo Gold Lion Bar & Grill.
Are wheelchairs and ECVs allowed at American Airlines Center?
Allowed. Free wheelchair escort service is available through Guest Relations, including escort to parking. Contact Guest Relations at 214-665-4299 for assistance
Are e-bikes, scooters, or hoverboards allowed at American Airlines Center?
Not Allowed. Skateboards, rollerblades, and bicycles are prohibited items.
What is the camera policy at American Airlines Center, and what equipment is allowed?
Conditional. Non-professional, non-flash still photography (phones, disposables, standard digital/35mm cameras without interchangeable or telephoto lenses) is allowed; professional equipment, video/audio recorders, and flash photography are prohibited. Exceptions: Policy can vary by event/promoter
Are drones allowed at American Airlines Center?
Not Allowed. Drones are prohibited.
Are umbrellas allowed at American Airlines Center?
Conditional. Umbrellas are allowed only if 12 inches or less when collapsed; umbrellas with pointed tips are prohibited. Max size: 12" collapsed length.
Are noisemakers, flags, or banners allowed at American Airlines Center?
Conditional. Artificial noisemakers (air horns, drums, whistles) are prohibited. Signs/banners are allowed if they meet size limits and don't obstruct views or contain commercial/obscene content. Max size: Mavericks/Wings: 11"x17"; Stars: 22"x28"; other events: 8.5"x11".
Are chairs and blankets allowed at American Airlines Center?
Not Allowed. Chairs and stools are prohibited items.
What is the weapons policy at American Airlines Center?
Not Allowed. Firearms and concealed handguns, with or without a license, are not permitted; the arena has no weapons check-in. Exceptions: Credentialed local, state, and federal law enforcement officers with proper ID
Is smoking or vaping allowed at American Airlines Center, and is there a designated area?
Conditional. American Airlines Center is a smoke-free building; no smoking or vaping is permitted except in designated outdoor areas. Exceptions: Patron Tequileria Patio and Michelob ULTRA Club Patio; re-screening required to re-enter
Are costumes and masks allowed at American Airlines Center?
Conditional. Costume masks that conceal any part of the face may not be worn.
Are pets or service animals allowed at American Airlines Center?
Conditional. Animals are not permitted except service animals (dogs trained to perform disability-related tasks) that remain leashed or harnessed at all times. Advance notice recommended at 214-665-4299; animal relief area located in Lot F Exceptions: Emotional support/comfort animals are not permitted
Does American Airlines Center allow re-entry?
Not Allowed. Re-entry is not allowed at any event. Exceptions: Case-by-case exceptions (e.g., medical needs) may be approved by a Guest Services Supervisor at the door
What else should I know about American Airlines Center's policies?
Not Allowed. Additional prohibited items include aerosol cans, illegal drugs, fireworks/flares, laser pointers, glitter/confetti, balloons, glow sticks, frisbees, beach balls, inflatables, brooms, permanent markers/spray paint, 2-way radios, flashlights, and stickers, plus any item deemed dangerous or inappropriate.